Machine Registration - Kelly Engineering

Kelly guarantees its products against faulty workmanship and materials for twelve (12) months from date of purchase. Disc Chain, Prickle Chain and Swivel Bearings units are considered to be wear items and it’s reasonable to expect that these parts may need to be replaced over time. Kelly is offering an additional 12 month warranty if the machine is registered within 2 months of purchasing the machine. Machine registrations can be completed by the customer or dealer on the Kelly website, Kelly supplied Excel warranty registration form or by the warranty registration form in the operator manual. Australian website – Customer registration: https://www.kellyengineering.com.au/machine-registration/ Australian website – Dealer registration: https://www.kellyengineering.com.au/warranty-registration-2/ Kelly’s warranty policy does not cover misuse, modifications, damage during transit or product that has not been maintained per the Kelly maintenance procedures outlined in the relevant product manual. Failure to properly maintain the machine or blatant misuse shall result in the warranty being null and void. The warranty for the machine will be voided immediately if any non-Kelly OEM (Kelly original equipment manufacturer) part is used on the machine. Any warranty repair, service or modification to products must be pre-approved by Kelly in writing and performed by an authorised Kelly dealer. If there are service parts needed this must be ordered through Kelly, and Kelly will issue an “Authorised Returns” notice for any faulty parts that are to be returned. Any claim for warranty, labour or parts must be completed on the Kelly website at https://www.kellyengineering.com.au/warranty-claim/. Upon completion and approval of this claim the dealer will receive a credit to their account. Warranty claims are to be lodged within 30 days after the work has been completed on the machine. If further information is requested on the claim from the Warranty Officer, you have 30 days to provide the information. If you fail to comply with the above instructions the warranty claim will be declined and closed. Kelly reserves the right to request written, photographic or video documentation prior to any warranty authorisation.

Purchaser/Owner

Your Business or Trading Name*

Your Name*

First Last

Your Address*

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Your telephone number.*

Please include area code.

Your preferred Email address*

Purchase Details

Dealership*

Dealer location*

Date of purchase*

DD/MM/YYYY

Machine / Model purchased.*

Serial number*

Further Information

Purchaser's usual occupation*

Farmer
Custom operator / Contractor

What brought Kelly Engineering products to your attention?*

Field Day or Farm Show
Magazine or Newspaper advertisment
Friend or neighbour
Machinery Dealer
Field Demonstration
Website
Family

Please mention which event or publication you saw our products featured in the next box.

Event or Publication.

Is this your first Kelly Engineering product?*

Yes
No

What features do you like about the Kelly product?

Design
Price
Custom built options
Construction
Warranty
User friendly

Your impression of quality of manufacture*

Your impression of quality of finish*

Your impression of ease of use*

Your impression of whether it performs as expected*

Your impression of value*

Your impression of overall experience*

Can you tell us the benefits you find from owning a Kelly product?

Satisfaction with dealer/agent

Was machine pre-delivered satisfactorily*

Yes
No

Were agents well informed about the product?*

Yes
No

Would you recommend the agent to other farmers?*

Yes
No

On a scale of 1 to 10 (10 being the highest) how likely are you to recommend us to friends and family?*

Please enter a value between 1 and 10.

If you scored 8 or below then what must we do to become a 10 in your eyes?*

If you scored 9 or above then please tell us why you gave us this score?*

How will Kelly Engineering use my information?*

The information that you provide will be used by Kelly Engineering to contact you with relevant information about our business, products and services. We will hold this information for as long as necessary, and may pass it on to our dealers and associates in the interests of providing you with personalised customer service. Your information is your property, and you retain the right to request access, transferral, rectification and erasure of it, as well as the right to withdraw consent to our use of it and the right to lodge a complaint with a Data Protection Authority (DPA).

I consent to Kelly Engineering storing this information